Linking Your Dojo with Your EPOS System for Integrated Payments

Step 1: Get in touch

Contact the Dojo support team for EPOS integration details, and make sure you have customer’s full address at hand for verification.

Step 2: Provide necessary information

Your customer reference number.

The Terminal ID for each Dojo card machine you want to integrate.

Step 3: Integration process

Integrating Your Card Machine with Your EPOS:

After setting up integrated payments for your Dojo account, you need to connect your card machine with your EPOS system. Follow these steps:

Step 1: Confirmation email

You will receive an email from Dojo confirming your card machine order. This email will contain your integration details, including an API key and URL. Keep an eye on your inbox and search for 'Integrating your card machine' to locate the email.

Step 2: Card machine installation

Install your Dojo card machine by referring to the Quickstart guide provided in the box or the installation checklist included.

Step 3: Upload Integration files 

Allocate myAppetite hard drive and search for PS-DOJO Setup files, copy and paste them into the ICR folder in the C drive. Run the installation starting from PSConnect Service Installer, then proceed to PayAtCounter file. Allocate config file and input the API Key and Terminal ID number provided by Dojo.

Go to Startup and copy the PaymentSenseCloudInterface shortcut into it.

Step 4: ICR Configuration

Go to Keyboard, double click on card button change it from Cash to EFT.

Step 4: Test the integration 

In case of a terminal not found error, please check if the terminal is online and in integration mode.

Any issues please contact myAPPetite Support.

Support

If you have any questions regarding any of our guides, please call the myAPPetite Support Department on 01562 270009 or 07842375283. 

Please note the Support Team office hours are Monday – Friday 9am - 5pm. 

For Critical Support they are available from Monday – Friday 5pm – 9pm & over the weekend between 9am – 5pm. 

Critical Support is only classed as the following:

• Unable to take online orders
• EPOS isn’t working
• Critical to operation failures

Any other requests will be dealt with within the next working day. Please be aware that within our SLA Agreement you will have a response within 2 hours.