How to use Manager Functions

myAPPetite’s EPOS Manager Functions Guide

The  Manager Functions within your EPOS are essential in allowing your EPOS to run smoothly..

To access the Manager Functions Menu from the Home Screen, click on ‘Support’ and sign in with your secret sign on number..

Ensure that your clerk has manager permissions. Failing to have manager permissions will give the error: ‘Mode Operation Inhibited’ or ‘Manager Mode Not Allowed’. If you are having problems with assigning clerk permissions, see our Clerk Guide.

Receipt On/Off
 This allows the manager to turn on/off receipt printing.

To confirm if receipt printing is on or off, there will be a receipt printer symbol in the bottom right corner as shown in the screenshot below.

Edit Floor Plan

Edit Floor Plan takes you to a window where you can organise your floor plan by moving around tables, adding tables, removing tables and changing table numbers.

Add: Will add a table to the table plan
Shape: Allows you to change the shape of the table in the table plan
Move: Once a table is selected it can be moved around the table plan to the desired position
Delete: Once pressed click on any tables to remove them from the table plan
Seats: Once a table is selected you can change the amount of seats available
Number: Once a table is selected you can change the number
 Up/down Arrows: Changes the Floor Level, there are 2 floor levels available by default

Once the floor plan changes have been made, exit the window using the X button to apply the changes.

Inline Functions

Inline Functions are useful for organising, maintenance / updates and linking tills together.

Check & Table Busy Reset

If a check or table appears to be lost, and comes up with a busy error message, this function will reset the busy flag for that check/table. 

This can be performed on any machine in the system. The check/table busy reset should be used with caution, resetting a check/table which is open by another operator, can result checks/tables going missing or being incorrect.

Clerk Busy reset

Like Check & Table Busy Reset, you can sign off any clerks that are busy in sales, however caution must be made when using this feature as it will remove all sales in the reg window for the clerks active.

 Send Stock Counter

Sends stock data from the master terminal to all other tills linked on the same VLAN number, meaning you can share updated stock data from your master till to any other tills linked for easy stock updates.

Clerk Check/Table Transfer

Transfers checks and tables owned by one clerk to another clerk.

Clerk Functions

Reset Auto-Clerk Buttons

-Resets all auto-clerk buttons and turns the buttons into Sign on Buttons on the keyboard layout.

Program Ibuttons

This allows you to program and assign clerks to ibuttons (Dallas Keys).

If you have any questions regarding any of our guides, please call the myAPPetite Support Department on 01562 270009 or 07842375283. 

Please note the Support Team office hours are Monday – Friday 9am - 5pm. 

For Critical Support they are available from Monday – Friday 5pm – 9pm & over the weekend between 9am – 5pm. 

Critical Support is only classed as the following:

• Unable to take online orders
• EPOS isn’t working
• Critical to operation failures

Any other requests will be dealt with within the next working day. Please be aware that within our SLA Agreement you will have a response within 2 hours.